Please read this page carefully before contacting us.
Adding Events and Requesting Listings
- Request your free listing on our community pages to appropriate, non-profit organisations, cultural groups, arts groups, Australian-related websites. If you are selling something (other than non-profit fundraising) on your website, you are unlikely to qualify for free links.
- List your events, including festivals, fetes, ticketed events for arts, theatre, non-profit organisations, can be posted on the BCL events forum to be automatically include on the What’s On page for the relevant city.
Serviced Office enquiries
The BCL Offices serviced office enquiry system is designed so you can select offices of interest, complete your details and receive full contact and price information immediately in an email report.
Enquiries about Hotel, Hostel and Tour bookings
For questions about Wotif.com accommodation bookings, please see their customer service page. Wotif.com have a 24 hour call centre in Brisbane.
For questions about hotel bookings with Booking.com please see your voucher for the hotel’s direct contact details. Booking.com have a multilingual call centre with numbers for various countries. Please check their website for details.
For questions about Viator Tour bookings, your booking confirmation voucher will include full contact details of the tour operator. You can also email Viator – “support (at) viator.com” for prompt 24/7 support. Check your voucher for the email address. For questions before booking, please use the Customer Care link at the bottom of the relevant tour and use their FAQ and online form. By using the link at on the tour page, tour details will be automatically added into the form.
For questions about RedBalloon bookings, your gift voucher will include the full contact details of the tour operator. Otherwise contact Redballoon
Please see BCL Advertising for all commercial advertising before contacting us. We will not promote payday loans and similar finance products or gambling sites. Non-profit groups can submit their websites and community events to the relevant city what’s on section. (see above)
If you have an enquiry about accommodation or tours, please read the above information before phoning. We do not take hotel and tour bookings over the phone and we are not a tourist information service.
We have always been happy for readers to contact us by email, but due to the problems with email viruses on other people’s computers sending messages that look like they are from BCL, we have taken our email address off the bottom of each page. Please contact us at the following address and we will try to respond in a timely manner. Due to the volume of emails there may be some delay for general enquiries.
Postal address: PO Box 2140, Strathpine Centre, Qld 4500, Australia.
Phone: (07) 3353 8615 / 0402 005 873
You can also use this online form to contact us about any of our sites.