 Enquiries about Hotel,
Hostel and Tour bookings
For questions about
Wotif.com accommodation bookings, please see their
customer service page.
Wotif.com have a 24 hour call centre in Brisbane.
For questions about hotel bookings with
Booking.com
please see your voucher for the hotels direct contact details. Booking.com have a 23
hour, multilingual call centre with numbers for various countries. Please
check their website for details.
To check, change or cancel HotelClub and RatesToGo bookings, please see the
HotelClub Customer
service page.
For questions about backpacker hostel bookings, your booking confirmation voucher will include full contact
details of the hostel.
For questions about Viator Tour bookings, your booking confirmation voucher will include full contact
details of the tour operator. You can also email Viator - "support
(at) viator.com" for prompt 24/7 support.
Check your voucher for the email address. For questions before booking, please
use the Customer
Care link at the bottom of the relevant tour
and use the FAQ and online form. By using the link at on the tour page, tour
details will be automatically added into the form.
For questions about GoDo bookings, your booking voucher will
include the full contact details of the tour operator. You can contact
GoDo here
For questions about RedBalloon bookings, your gift voucher will
include the full contact details of the tour operator. You can see the FAQ and contact
RedBalloon here.
For questions about real estate property listings, each property
listing has contact details for the real estate agent or advertiser. Please use
those for all enquiries.
Please note that BCL does not take phone bookings - you need to follow the links
and book online. All bookings are processed through the secure
online booking systems of the appropriate companies above, sometimes using
co-branded websites which
include BCL's navigation. You can see the "powered by" logos and check the address bar at the top of your
screen (http://...) to see which company you are dealing with. We select
reputable companies to provide these services to you. All bookings are processed
by the above companies - not by BCL.
Serviced Office
enquiries
The serviced office enquiry system
is designed so you can select offices of interest, complete your details and
receive full contact and price information immediately in an email report.
Adding Events and
Listings
Advertising Enquiries
Please see BCL Advertising for all commercial
advertising before contacting us. Non-profit groups can submit their websites and community events to
the relevant city what's on section. (see above)
Contacting
BCL
If you have an enquiry about accommodation or tours, please read the
above information before phoning.
Postal address: PO Box 2140, Strathpine Centre, Qld 4500, Australia.
Phone: 0402 005 873 or (07) 3353 8615
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We have always been happy for readers to contact us by email, but due to the
problems with email viruses on other people's computers sending messages that
look like they are from BCL, we have taken our email address off the bottom of
each page. Please contact us at the following address and we will try to respond
in a timely manner. Due to the volume of emails there may be some delay for
general enquiries. Please see BCL Advertising for all commercial
advertising before contacting us.
You can email us on BCL(at)BCL.com.au Note: change the
(at) to @
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If you are having popups, new pages opening or unexpected redirections, they are likely to be created by
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We would be grateful for any details or screenshots of this software targetting
our website.
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